Our commitment

As a purpose-driven financial services company, we understand that our responsibilities extend beyond the products and solutions we provide. They encompass a broader commitment to delivering an exceptional experience for our customers and associates, investing in our communities and protecting our planet.

By prioritizing and integrating sustainability strategies throughout our business, we're better able to deliver lasting value for our stakeholders, ensure financial resilience for the future, and create a legacy of excellence, engagement and innovation.

Action areas

Driven by stakeholder priorities, our sustainability
framework focuses on five critical action areas.

Managing our business responsibly

Integrating sustainable and responsible business practices into our overall governance, risk management, business strategy and priorities.

Empowering our customers

Empowering customers through inclusive, responsible access to a diverse mix of financial solutions.

Engaging our associates

Promoting an inclusive, engaged culture that empowers associates through opportunities to grow, develop and lead.

Protecting our planet

Accelerating our actions and investments to address the impact of climate change while driving resource efficiency.

Creating possibilities for our communities

Making bold, strategic investments that empower our communities and create possibilities.

Dana Beckman

Message from Leadership

“By embedding responsible practices throughout the business and ensuring accountability at every level, we can generate long-term value for our stakeholders, drive profitable growth and facilitate an award-winning culture.”

Dana Beckman Vice President & Chief Sustainability Officer

Awards

Newsweek’s Most Trusted Companies
BenchmarkPortal Certified Center of Excellence
Bloomberg Gender-Equality Index
Great Place to Work U.S.
Great Place to Work India
Best Consumer Payments Platform

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